Terms of Service

1. Introduction and Acceptance

Welcome to World Wide Labs ("Company," "we," "us," or "our"), a service of World Wide Lab LLC. By visiting https://worldwidelabsusa.com, purchasing our services, or signing a service agreement with us, you ("Client," "you," or "your") agree to these Terms of Service ("Terms"). If you do not agree, please do not use our services.

2. What These Terms Cover

These Terms apply to every service World Wide Labs provides, including work described in any Statement of Work ("SOW"), proposal, or written agreement between you and the Company. If a signed SOW conflicts with these Terms on a specific point, the SOW usually controls for that engagement—otherwise these Terms apply.

3. Description of Services

World Wide Labs is a software development agency. Our professional services include, without limitation:

• •Software Development — Custom applications, SaaS platforms, and enterprise software
• •Web Development — Responsive sites, e-commerce, and web applications
• •Digital Transformation — Legacy modernization, automation, and process improvement
• •Cloud Solutions — Architecture, migration, and managed cloud services
• •UI/UX Design — Interface design, research, and prototyping
• •Technology Consulting — Strategy, roadmaps, and technical advisory
• •Maintenance & Support — Updates, monitoring, and ongoing technical support

4. Engagement, Scope, and Change Orders

Each project is defined in a written SOW, proposal, or service agreement that states scope, deliverables, schedule, and fees. Together with these Terms, that document is the full contract for that engagement. Scope changes must be approved in writing through a formal change order. Work outside the agreed scope is quoted separately and does not begin until a change order is executed.

5. Fees and Payment

6. MOTO and Card-Not-Present Billing

All debit and credit card charges are processed as mail order / telephone order (MOTO) transactions. We do not process card-present (in-person) payments.

7. Card Authorization

By providing card details, you authorize World Wide Labs to charge the card on file for all fees in the applicable SOW—deposits, milestones, recurring charges, and approved change orders. Before we keep a card on file, you must complete and sign our Credit Card Authorization Form. That form documents your consent for one-time and recurring MOTO charges.

8. Card Data and PCI-DSS

Card data is handled according to PCI-DSS requirements through our authorized payment gateway. We do not store full card numbers on our own systems.

9. Intellectual Property

10. Confidentiality

Each party will protect the other’s confidential information shared during the engagement—including business plans, technical data, finances, customer lists, and trade secrets—for two (2) years after the engagement ends (unless a longer period is required by law or a separate NDA says otherwise).

11. Confidentiality — Exceptions

Information is not confidential if it: (a) is or becomes public without the receiving party’s fault; (b) was already known to the receiver; (c) is developed independently without using the discloser’s confidential information; or (d) must be disclosed by law.

12. Warranties

EXCEPT AS EXPRESSLY STATED ABOVE, ALL SERVICES AND DELIVERABLES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO AN ENGAGEMENT SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES—INCLUDING LOST PROFITS, DATA, OPPORTUNITIES, OR GOODWILL—EVEN IF ADVISED SUCH DAMAGES WERE POSSIBLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT ALLOWED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless World Wide Lab LLC, its officers, members, employees, and agents from claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the deliverables; (b) your breach of these Terms; or (c) third-party claims based on content, data, or materials you supply.

15. Termination

16. Dispute Resolution

17. Force Majeure

Neither party is liable for delay or failure caused by events beyond reasonable control (for example natural disasters, war, pandemic, government action, or major third-party outages). If such an event lasts more than thirty (30) days, either party may terminate the affected engagement. We will use reasonable efforts to resume work when conditions allow.

18. Changes to These Terms

We may update these Terms at any time. The “Last updated” date at the top will change when we do. Continued use of our services after updates means you accept the revised Terms. For active clients, we will notify you in writing of material changes when appropriate.

19. General

These Terms, together with your signed SOW or agreement, are the entire understanding for the services described. If one provision is invalid, the rest remain in effect. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. World Wide Labs is an independent contractor, not your employee or agent.

20. Contact

Questions about these Terms: