Privacy Policy

1. Introduction

World Wide Lab LLC (doing business as "World Wide Labs") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit https://worldwidelabsusa.com or work with us. By using our site or services, you agree to this Policy.

2. Information You Provide

When you request a quote, sign an agreement, or communicate with us, we may collect:

• •Name and job title
• •Email address and phone number
• •Business name and mailing address
• •Payment and billing details (e.g., card type, billing address—processed by our payment partners, not stored in full on our servers)
• •Project requirements and anything else you choose to share

3. Information Collected Automatically

When you browse our website, we may automatically collect:

• •IP address and general location derived from it
• •Browser type, version, and operating system
• •Pages viewed, time on page, and navigation paths
• •Referring site or campaign
• •Cookies and similar session data

4. How We Use Information

We use personal information to:

• •Deliver, manage, and improve our services
• •Process payments and billing
• •Communicate about projects, inquiries, and your account
• •Operate and improve our website and client experience
• •Send service-related notices and administrative updates
• •Detect fraud, abuse, and security issues
• •Comply with law and enforce our agreements

5. Legal Bases (EEA, UK, and Similar Regions)

If you are in the EEA, UK, or another region with similar rules, we rely on appropriate legal bases such as: your consent (where required), performance of a contract with you, compliance with legal obligations, and our legitimate interests in running a secure, efficient business—balanced against your rights. For questions, contact finance@worldwidelabsusa.com.

6. Payment Information

Card payments are processed through PCI-DSS compliant gateways (including Authorize.net). We do not store full card numbers, CVV codes, or complete magnetic-stripe equivalent data on our systems. Data is encrypted in transit. When you pay by card, you authorize charges as described in your service agreement and Credit Card Authorization Form.

7. How We Share Information

We do not sell, rent, or trade your personal information. We may share it only as needed:

• •Payment processors — to complete transactions through providers such as Authorize.net
• •Service providers — trusted vendors who help us operate (hosting, email, analytics), under confidentiality and data-processing expectations
• •Legal and safety — when required by law, regulation, subpoena, or court order, or when we reasonably believe disclosure protects rights, safety, or security
• •Business transfers — in a merger, acquisition, or asset sale, with notice where appropriate

8. Data Security

We use reasonable administrative, technical, and organizational safeguards, including:

• •TLS/SSL encryption for data in transit, and encryption at rest where appropriate
• •Access controls so only authorized staff access personal data
• •PCI-DSS-aligned handling for payment data
• •Periodic review of our security practices

9. Data Retention

We keep information only as long as needed for the purposes in this Policy—providing services, legal compliance, dispute resolution, and enforcing agreements. When data is no longer required, we delete or anonymize it, subject to legal retention rules (for example tax or accounting records).

10. Your Rights

Depending on where you live, you may have rights such as:

• •Access — request a copy of personal information we hold about you
• •Correction — ask us to fix inaccurate or incomplete information
• •Deletion — ask us to delete information, subject to legal exceptions
• •Restriction or objection — in some jurisdictions, limit or object to certain processing
• •Portability — receive certain data in a structured, machine-readable format where applicable

11. Exercising Your Rights

To make a request, email finance@worldwidelabsusa.com or call (305) 951-0711. We will respond within a reasonable time and as required by applicable law. We may need to verify your identity before fulfilling certain requests.

12. California and Other U.S. State Privacy Rights

California residents may have additional rights under the CCPA/CPRA (such as knowing categories of data collected, requesting deletion, and opting out of “sale” or “sharing”—we do not sell personal information in the conventional sense). Other states are adopting similar laws; contact us and we will honor applicable requests.

13. Cookies

We use cookies and similar technologies to run the site, remember preferences, and understand aggregate usage. You can control cookies in your browser; disabling them may limit some features.

14. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please read their policies before you share information with them.

15. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe we have collected information from a child under 13, contact us and we will take steps to delete it.

16. International Transfers

If you access our services from outside the United States, your information may be processed in the U.S. and other countries with different data-protection laws. Where required, we use appropriate safeguards for cross-border transfers.

17. Changes to This Policy

We may update this Policy from time to time. We will post the revised version here with a new “Last updated” date. Continued use of the site or services after changes means you accept the updated Policy.

18. Contact Us

Questions about this Privacy Policy or our data practices: